Refund policy

REFUND POLICY

We stand behind every piece we make.

If something isn't right, we'll make it right — that's our commitment to you and to this community.

We offer refunds for:

• Items sent incorrectly
• Damaged or defective products

Refund requests must be made within 30 days of your purchase date.

To get the process started, reach out to us at support@rootedsocietybrand.com with your order number and a brief description of the issue. There's a real person on the other side — we'll take care of you.

To keep your piece looking its best for years to come, please follow the care instructions included with your order.

Policy Updates

This Refund Policy may be updated at any time without notice. For the most current version, please contact us at support@rootedsocietybrand.com.